1. Privacy Policy

At Habeebi, we are committed to protecting your privacy. When you visit our website or place an order, we collect certain personal information such as your name, address, email, and payment details. This information is used solely to fulfill your order, improve your shopping experience, and send you updates about our products or promotions — only if you’ve opted in.

We do not sell or share your data with third parties, except those directly involved in processing your payment or delivering your order. All sensitive data is encrypted and handled securely.

You have the right to access, modify, or request deletion of your personal information. For any privacy-related queries, please contact us at info@habeebi.com.

2. Refund & Return Policy

Due to the nature of our products, we do not accept returns or exchanges on opened perfume bottles for hygiene and safety reasons.

However, if your item arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery at info@habeebi.com with your order number and a photo of the issue. We will review your claim and arrange a replacement or refund if appropriate.

Items must be unused, in original packaging, and returned within 7 days of delivery for any approved exchanges or claims.

Please note: Shipping costs are non-refundable unless due to an error on our part.

3. Shipping Policy

We ship to all major cities and regions across Pakistan. Orders are typically processed within 24–48 hours and delivered within 2–5 business days, depending on your location.

Shipping Methods:

  1. Standard Courier Delivery
  2. Cash on Delivery (COD)

Once your order has been dispatched, you will receive a confirmation email or SMS with a tracking number.

Please ensure that your shipping address and contact details are correct to avoid delays. If a package is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.

For any delivery concerns, please contact us at info@habeebi.com.

4. Terms of Service

By using our website and placing an order, you agree to abide by the following terms:

  1. All products listed are subject to availability.
  2. Prices, offers, and product information are subject to change without notice.
  3. Payment must be made in full before products are shipped (except COD).
  4. Customers are responsible for providing accurate shipping information.
  5. Habeebi reserves the right to refuse service or cancel orders at our discretion.

Use of this website for any fraudulent or unlawful activity is strictly prohibited.

These terms may be updated from time to time. Continued use of our website constitutes acceptance of any revised terms.

For any questions regarding these terms, please contact info@habeebi.com.